Va recomandam urmatoarele carti din domeniile psihologiei, al resurselor umane,
relatiilor cu clientii si dezvoltarii personale:
1. Billsberry, J., “Experiencing Recruitment and Selection”, 2007, John Wiley &Sons, Ltd
2. Biech, E., ed., „The Pfeiffer Book of Successful Team-Building Tools”, 2008, John Wiley & Sons, Ltd
3. Brown S., Lent R., ed.,„Career Development and Counseling”, 2005, John Wiley& Sons, Ltd
4. Cartwright, R., „Customer Relationships”, 2003, Capstone Publishing
5. Dryden, W., „Rational Emotive Bahaviour Therapy”, 2009, Routlege
6. Forsyth, P., „Succesfull Time Management”, 2003, Kogan Page Limited
7. Garber, P., „101 Ways to Build Better Relationships with Your Customers”, 2007, HRD Press
8. Gupta, K., „A Practical Guide to Needs Assessment”, 2007, John Wiley & Sons, Ltd
9. Hoevemeyer, V., „High Impact interview Questions”, AMACOM, 2006
10. Montag., W., „Resume Guide for $100.000 Plus Executive Jobs”, 2002, John Wiley & Sons, Ltd
11. Moscovici, S., „Psihologia social sau masina de fabricat zei”, 1997, Polirom
12. Taylor, I., „A Practical Guide to Assessment Centres and Selection Methods Measuring Competency for Recruitment and Development”, 2007, Kogan Page Limited
13. „The World at Work Handbook of Compensation, Benefits, and Total Rewards”, 2005, John Wiley & Sons, Ltd
"Nu le spuneti oamenilor cum sa isi faca treaba.
Spuneti-le doar ce au de facut si va vor surprinde
cu ingeniozitatea lor."
George S. Patton